The Marketing Officer / Senior Marketing Officer is to support the continued growth of our airport services business. This is a role ideal for someone who excels at tender writing, has strong project coordination skills, and is confident in managing client relationships.

Key Responsibilities:

Tender Management & Opportunity Development

– Identify and evaluate new tender opportunities in the airport service sector.

– Draft, compile, and submit high-quality tender proposals in accordance with submission guidelines and deadlines.

– Collaborate with internal departments to gather technical, financial, and operational content.

– Maintain a tender tracking system to monitor progress, deadlines, and outcomes.

– Analyze tender documentation to assess feasibility, compliance requirements, and strategic fit.

Project Start-Up Support

– Assist in launching newly awarded contracts by coordinating with relevant internal teams.

– Support resource planning, documentation, and operational setup to ensure a smooth start.

– Prepare project timelines, reporting templates, and communication updates for internal and client use.

Client Liaison & Relationship Management

– Act as a point of contact for existing clients regarding ongoing service matters.

– Schedule regular check-ins and maintain communication to ensure client satisfaction and contract compliance.

– Gather feedback and relay client needs to internal teams for continuous service improvement.

– Support the preparation of client reports and presentations as required.