EID provides the human resource services to perform arrival baggage unloading at the baggage hall. EID also deploys qualified and experienced tractor drivers to facilitate subsequent unloading.
The project includes over 200+ operational staff and more than 20 supervision staff. We support frontline operations with comprehensive training. To drive excellence, EID also deploys a Training and Quality Assurance Manager, who has more than 20 years of baggage management experiences in HKIA.
EID is keen on optimizing operation efficiency with data. The overall baggage unloading time is now faster.